Contact Us
Speak to our parking team
Fill in our form or send us an email
If you have any enquiries about our parking services or questions about an existing booking, contact us today using the form below. We’ll get back to you as soon as possible.
Need a quick answer?
Check out our frequently asked questions below.
Email Address & Phone Number
Our Postage address
330 Kingsland Rd, Dalston, London, E8 4DA
Frequently asked questions
How do I pre-book parking?
You can pre-book parking for event days by visiting our event parking area here. Simply choose the car park most convenient to you and choose the number of spaces you’d like to book.
Are your car parks safe and secure?
All of our car parks are located in gated car park and a steward is on-site throughout the event.
Do you offer refunds?
If your plans change and you’d like to re-arrange your event parking booking or request a refund, contact us by completing the form here and let us know. We’ll happily change or refund your parking. Please contact at least 4 hours before your parking session is about to start.
Can I change my parking booking?
If you’ve already booked parking and would like to change your reservation to a different car park or different event, contact us here using our form and let us know. Please try to contact us at least 4 hours before your parking session is about to start.
The match I've booked parking for has changed date/time. What should I do?
Due to FA Cup match draws and various unforeseen circumstances, sometimes match dates and times can change. We’ll automatically update our website events to show this.
If you’ve already booked parking for an event that has now changed, your booking confirmation email will guarantee you parking at the same car park for the new dates/times of the match.
If you’d like to change or cancel your booking, please contact us in advance of the match day.
I have a problem in one of your car parks. Who should I speak to?
All of our car parks have a steward on-site before, during and after events. Please find the steward and relay any enquiry you may have.
If you can’t find our steward or have another question for us, please get in touch with us using our website contact form here.
What are the opening times for your car parks?
Our car parks are open for selected football matches and event days only.
For weekdays we open at 6.15. For weekend football matches, we open 2 hours before kick-off. Please note: opening times for concert and non-football events vary. Check your ticket for exact car park opening times.
All Car parks close 1 hour after the event ends.
Please do not turn up before these times as it can cause congestion outside our car parks.
What time should I arrive at the car park?
Car parks are open up to 2 hours before the event starts. You can arrive at any time after we open.
Car parks close 1 hour after events finish.
How do I get to a car park?
Each of our car parks are in different locations around the Emirates Stadium area. You’ll find the address for your chosen car park on our Car Parks page here. Addresses are also included in booking confirmation emails.
Are spaces in the car parks limited?
Yes, we have have limited availability in each car park and during big events, spaces may fill up fast. Reserve your space in advance to guarantee your parking.
Why can't I find parking for a specific event?
We only offer parking for specific Arsenal home matches and other event days at Emirates Stadium. If you can’t find pre-bookable parking for a specific event, we may not provide parking, or haven’t yet released reservation availability. Please check back soon.
Alternatively, you may wish to contact us to confirm availability for an event.
